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Privacy Policy

Green Energy Warehouse (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal and business information when you interact with us:

Name, business name, and contact details (email, phone, address).
ABN, business registration details, or trade licences (where required).
Order details, quotes, and transaction history.
Payment and invoicing information.
Any correspondence you send us (emails, forms, enquiries).

We do not collect unnecessary personal information or sell data to third parties.

2. How We Collect Information

We collect information when you:

Submit a quote or order through our website or directly with our sales team.
Register as a trade customer.
Contact us via phone, email, or online forms.
Interact with our website (cookies may be used to improve functionality).

3. How We Use Information

Your information is used to:

Process quotes, orders, and deliveries.
Communicate with you about products, stock, or account enquiries.
Improve our supply and service processes.
Comply with legal and tax obligations.

We only use your information for the purposes it was collected, unless legally required otherwise.

4. Disclosure of Information

We may disclose your information to:

Logistics and delivery providers to complete shipments.
Payment processors and accounting services.
Our related business entities if relevant to your enquiry or order.
Regulatory or legal authorities when required by law.

We do not share or sell your information to unrelated third parties.

5. Data Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access.
This includes secure storage systems, restricted access, and encrypted payment processing where applicable.

6. Access and Corrections

You can request access to your personal information or ask us to correct it if it’s inaccurate.
To do so, contact us using the details below. We may require identification before processing requests.

7. Cookies and Website Use

Our website may use cookies to improve your browsing experience and collect non-identifiable analytics data.
You can disable cookies in your browser settings, but some website functions may be limited.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

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